We understand that the transition to working remotely is not easy. The tools and resources on this page will help equip you to keep working, wherever you are.
Zoom is a powerful virtual meeting platform, but things can go wrong if you choose the wrong settings for your meetings. Check out the new Zoom security guide with information on what settings would be best for your specific use case.
The default configuration for VPN has been changed from full tunnel to split tunnel to improve network performance. This change may have implications for how you use VPN. See the VPN documentation for guides and more information.
As part of its COVID-19 response, OSU will provide 80 additional hours of paid leave to employees. This additional leave is based upon an employee’s full-time equivalent employment, so it will be prorated based upon an employee’s actual level of employment. Learn more about COVID-19 leave.
Microsoft Teams is the official chat platform for OSU. Collaborate with your colleagues quickly and securely with integrations to other Office 365 tools like Word, Excel and PowerPoint. Learn more about Microsoft Teams and get started.
We’ve put together a list of tools and resources that can help you make the shift to working remotely a little smoother. You can also see the full list of remote resources, including remote teaching and learning, here. If you feel like we missed something, let us know.
We know that there is a lot of uncertainty about COVID-19 and how it affects your work at Oregon State. Below is a list of common questions asked by your colleagues. If you don't see an answer to your question or if you think we missed an important one, please let us know.
If you are able to perform your work remotely and do not have a computer available to you, contact your supervisor who will first explore availability of computer resources within your department and then coordinate as necessary with university IT. If no resources are available, coordinate with your local IT support team or contact the Service Desk (541-737-8787).
Employees are now required to work remotely where work responsibilities and duties allow, unless the employee has been designated as working within a critical function and required to perform work at an OSU campus or location. Employees who are unable to perform their work duties remotely and who are not considered part of critical functions are not authorized to report to work at an OSU campus location. These employees should use leave options available to them at this time, including paid COVID-19 leave.
A decision to allow an employee to work remotely during COVID-19 is at the supervisor’s discretion and should be based upon whether the employee’s position allows them to perform necessary work remotely. This guidance applies to OSU’s entire workforce, including academic faculty, professional faculty, graduate assistants, classified employees and student workers.
OSU Human Resources recommends that the supervisor clarify expectations for the work that needs to be performed, timelines and communication to be used during this temporary remote work period.
If the supervisor and employee are unable to reach an understanding regarding work to be performed remotely, the employee may send an email to the Human Resources Strategic Partner or a member of the Employee and Labor Relations Team for further assistance in reaching an agreement.
During COVID-19, a formal telecommuting agreement does not need to be established for the temporary period of time. If remote work during COVID-19 needs to be extended beyond 30 days, please speak with your designated HSRP or a member of the Employee and Labor Relations Team to determine whether a formal telecommuting agreement should be created or if a temporary extension to the existing plan will suffice.
Supervisors may allow an employee to flex their schedule during COVID-19. For further information related to existing OSU guidance, please visit the Guide to Flexible Work Arrangements.
We ask that you use the tools licensed for University use as much as possible. Zoom requires users to sign-in through authentication, which meets FERPA standards. If there are no reasonable ways for your advisee to use Zoom and you must do a phone appointment, please confirm the student's identity by asking 3 non-directory information questions you can ask based on the information available to you in MyDegrees. Examples: What is a class you are registered for this term? What grade did you receive in XXX last term? What is your GPA? What is a course you transferred from XXXX College?
Due to social distancing recommendations, you may meet with an advisee who is in the presence of others. The student must use discretion regarding their privacy and meeting remotely.
Yes, a prepaid cell phone can be paid for with university funds to cover the period that employees are required to work from home in accordance with OSU COVID-19 guidance. Supervisors should authorize the purchase of the appropriate number of minutes and data based on each individual employee’s anticipated workload and job requirements.
Yes, the cost of internet for employees who don’t otherwise have an internet connection can be paid for with university funds for the monthly periods that employees are required to work from home in accordance with OSU COVID-19 guidance. However, prior to purchasing home internet services for their staff, supervisors should first consider the feasibility of accessing a local hotspot or obtaining “free or discounted internet” for their staff that may be available from various internet service providers (ISP) as part of their public response to COVID-19. For more information on these options see this article. For general information about working from home, please visit the Keep Working website.
For orders being placed by Purchase Order, use the Special Address function in BennyBuy, this will allow you to create a free-form ship-to address. Please include in an internal note the reason for shipping to your home. To add an internal note, please consult the adding attachment tip-sheet If a ship-to location must be changed on an existing PO, that PO will need to be cancelled and recreated using the alternate ship-to address. Prior to cancelling, please contact the supplier to ensure the order has not shipped.
If ordering smaller, miscellaneous purchases by P-Card, the ship-to address may simply be provided at the time of order. This is also the case when using other methods of ordering, however BennyBuy and using the P-Card are the preferred methods of purchasing items.
Delivery of hazardous materials to a residence is not allowed.
In all cases, University purchases establish OSU's ownership of the goods purchased. Those goods must be consumed for University purposes and/or returned to the University for further use.
If you are having problems with your internet connection, there are a few things to keep in mind. Ensure that VPN is not active during your session; this can have a serious impact on performance. You may wish to limit other devices, applications and users accessing your internet connection simultaneously; streaming lectures and online meetings require about 2.0Mb/sec to operate well. You may wish to test your internet speed and ensure that the issues are not related to your personal internet connection. If you are unable to resolve your home connection issues, you may wish to explore other connection options. As a final idea, many computer labs and our campus wifi are still open and available on campus and can be thoughtfully used in a way that honors social distancing.
OSU recommends the use of Canvas and Zoom for remote teaching delivery. See information aboutusing these tools. For general technology and resources, see the Keep Working page. If you have specialized or unique software that you use in your classes, or if you need help with these tools, please contact your local IT support team or contact the Service Desk (541-737-8787) for assistance.
OSU will reimburse employees for expenses attributable to conducting OSU business from their personal residence during the COVID-19 crisis as follows. To qualify for reimbursement, expenses must be reasonable and incremental costs based on OSU-related business occurring in personal residences due to COVID-19.
Examples of expenses that qualify for reimbursement include:
Examples of expenses that will NOT be reimbursed as business expenses include:
Non-emergency phone: 541-737-7211
Oregon Health Authority: Dial 211
If you think you have been exposed to COVID-19 and have symptoms, stay home; avoid close contact with others; and contact your health care provider, Student Health Services, or an emergency medical care provider.